After a windows update the audio was really low on my laptop and I tried to install an audio driver from the acer website after which I am not able to hear audio from my speakers, it is saying the audio device is not detected, I tried reinstalling all the drivers, reset windows, reset windows removing everything and even tried installing another windows from a pendrive still my speaker is not working, I confirmed it's not hardware complaint as it is working in ubuntu (I have dual boot system).
is it possible to get the iso file of the windows that comes installed with the laptop with all the acer software as I currently lost that. Will installing that fix my problem? Or is there any other solution to this?
After reinstalling the windows even wifi is not working that is why I am asking for the factory windows iso file for my device
[Edited the thread to add the issue detail]