Why did my nitro 5 start smoking

LordOfTheCheese
LordOfTheCheese Member Posts: 3 New User
edited April 2021 in Nitro Gaming
so I was trying to boot up my 2019 acer nitro 5. but even after charging it, it wouldnt turn on. I tried for about 45 min. i disconect it for about 5 seconds, reconnect it, and suddenly, a slow miniature mushroom cloud of grey smoke and horrid fumes wofted the entire room. Smelled like either fried electronics and propane. a few days later (today) i finnaly convinced myself to open it up, unwilling to find all of its innards charred to a crisp. Instead, what i found was normal looking electronics (i dont know too much about computer parts), but then i smelled something foul, the exact same smell I described earlier. The smell (looking with bottom side up) came from the right computer hinge. I noticed a black cord with a 3 centimeter gash i it. The smell Definately came from the cord. now i searched it up, and apearently its an "eDP cable". Now my questions are: (A)- Is my computer allright (B)- Is There annything i can do? (C)-Was annything affected?  And finally (D)-what caused it?
                                                                                                            If you all need annything (Photos, history, Additional info) Id be happy to give it to you!

Thanks in advance!

XXXXXX
[Thread edited to remove inappropriate or personal content]

Answers

  • Can you provide the exact model? Example an515-51-75kz. This would be the monitor's edp cable. You can send a photo?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    so I was trying to boot up my 2019 acer nitro 5. but even after charging it, it wouldnt turn on. I tried for about 45 min. i disconect it for about 5 seconds, reconnect it, and suddenly, a slow miniature mushroom cloud of grey smoke and horrid fumes wofted the entire room. Smelled like either fried electronics and propane. a few days later (today) i finnaly convinced myself to open it up, unwilling to find all of its innards charred to a crisp. Instead, what i found was normal looking electronics (i dont know too much about computer parts), but then i smelled something foul, the exact same smell I described earlier. The smell (looking with bottom side up) came from the right computer hinge. I noticed a black cord with a 3 centimeter gash i it. The smell Definately came from the cord. now i searched it up, and apearently its an "eDP cable". Now my questions are: (A)- Is my computer allright (B)- Is There annything i can do? (C)-Was annything affected?  And finally (D)-what caused it?
                                                                                                                If you all need annything (Photos, history, Additional info) Id be happy to give it to you!

    Thanks in advance!

    -Max
    Photos are needed.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • LordOfTheCheese
    LordOfTheCheese Member Posts: 3 New User
    so these are the photos! the model number is acer lg5p_a53brl.  
  • LordOfTheCheese
    LordOfTheCheese Member Posts: 3 New User
    acer lg5p_a53brl is the model number!


    Can you provide the exact model? Example an515-51-75kz. This would be the monitor's edp cable. You can send a photo?


  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    edited April 2021
    so I was trying to boot up my 2019 acer nitro 5. but even after charging it, it wouldnt turn on. I tried for about 45 min. i disconect it for about 5 seconds, reconnect it, and suddenly, a slow miniature mushroom cloud of grey smoke and horrid fumes wofted the entire room. Smelled like either fried electronics and propane. a few days later (today) i finnaly convinced myself to open it up, unwilling to find all of its innards charred to a crisp. Instead, what i found was normal looking electronics (i dont know too much about computer parts), but then i smelled something foul, the exact same smell I described earlier. The smell (looking with bottom side up) came from the right computer hinge. I noticed a black cord with a 3 centimeter gash i it. The smell Definately came from the cord. now i searched it up, and apearently its an "eDP cable". Now my questions are: (A)- Is my computer allright (B)- Is There annything i can do? (C)-Was annything affected?  And finally (D)-what caused it?
                                                                                                                If you all need annything (Photos, history, Additional info) Id be happy to give it to you!

    Thanks in advance!

    XXXXXX
    [Thread edited to remove inappropriate or personal content]
    I am very sorry to see your having problems with your Acer product and thank you for reporting it LordOfTheCheese, can you please send me a private message and provide me with the serial number of your unit, so I can go ahead and get the message to our support team for follow-up?

    Thanks in advance,
    Acer-Manny

  • It would be interesting for you to enter the name of the model. Example AN515-51-75KZ.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)