Spin513-54N Keyboard backlight stopped working

System
System Member Posts: 4,562 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: Spin513-54N Keyboard backlight stopped working.

Answers

  • OasisHaq
    OasisHaq Member Posts: 10

    Tinkerer

    Hello. My keyboard backlight also stopped working around the same time of this post creation (after BIOS update) and it is still not working. Can someone please resolve this issue?
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi,

    Tap on F9 or Fn+F9 
    How do I turn on Acer backlight for keyboard Solved - Laptop - CCM
  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    If you have done a BIOS update, make sure you do a reset to defaults in the BIOS and save that. They may have added some support for turning it off in the new BIOS and the old one wouldn't have set that. So, enter the BIOS and do a F9 to reset to defaults, then F10 to save and exit. Report back with whether it worked.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Check this connector:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi OasisHaq,

    Any update regarding the issue.
  • BlindOptimism
    BlindOptimism Member Posts: 3 New User
    I'm also having this issue. I doubt we all have a connector problem.
  • @BlindOptimismI would try to update the bios.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi OasisHaq,

    # Try to update the keyboard driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the keyboards.
    4. Under the title keyboards.
    How to Fix Laptop Keyboard Not Working in Windows 10
    5. Right click on that option ----> Update all driver under the title keyboards.
    6. Choose "search automatically".