My Acer SF514-54T randomly shuts down

nerd1999

I am working and the computer just instantly turns off.  It does this once a day, rarely more, and the time from boot up in the morning to when it does this varies  - most of the time it's in the middle of the day (the pc is on allday) , but today it was in the morning and I lost a fair amounnt of original writing - very frustrating.  Does anyone else experience this and if so what did you do to resolve?  I opened a warranty case with Acer.

Easwar

Hi nerd1999,

# Power drain,

1)Unplug the AC power adapter.

2)Press and hold the Power button down until the unit goes off. 

3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.​

billsey

It's possible to get those symptoms if the laptop is overheating, but unusual if you aren't gaming or doing higher end graphics. Run a utility like Core Temp to see what temperatures you are running at, and watch for numbers that get close to 100C. If they're much below that, like 40-80C, then it's not likely the issue.