How to fix horizontal lines on screen? Help please Nitro5

joedhen
joedhen Member Posts: 2 New User
edited April 2021 in Nitro Gaming
While I was playing games, some horizontal lines suddenly appeared. I can't even move my cursor. I didn't drop or broke my Acer Nitro5. The lines just started appearing last night.

Thread was edited to add model name to the title


Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi joedhen

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
  • joedhen
    joedhen Member Posts: 2 New User
    Easwar said:
    Hi joedhen

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
    I will try it later thank you so much Sir
  • Easwar
    Easwar Member Posts: 6,727 Guru
    edited April 2021
    Hi joedhen,

    Welcome, please post the result once you done with the T/S.