Why is my laptop not boot up? - Acer One 14 Z1402

ShyazShyaz Member Posts: 5 New User
I change my laptop’s ram to 8 gb ram(crucial brand). However, when i click the power on button it wound not light up. 

My laptop is Acer One 14 Z1402

//Edited the content to add model name on title.​​

FAQ & Answers

  • LeostatLeostat Member Posts: 1,311 Mainframe Wrangler
    What was the part number you removed, and what did you install?

    If there is a battery reset on the bottom of the lappy, you could try pressing that for around 5 seconds
    If you found the comment helpful hit the like button, If the answer solves your Q, hit the yes button on the bottom of the post! 
  • ShyazShyaz Member Posts: 5 New User
    I change from 4 gb to 8 gb. I did not instal anything. Just change ram. Theres no battery reset at the bottom laptop
  • LeostatLeostat Member Posts: 1,311 Mainframe Wrangler
    But what are the part numbers? The ram you installed may not be compatible
    If you found the comment helpful hit the like button, If the answer solves your Q, hit the yes button on the bottom of the post! 
  • ShyazShyaz Member Posts: 5 New User
    What part number? Is it the type of ram? If that, then its DDR3. And also its 1600mhz

  • LeostatLeostat Member Posts: 1,311 Mainframe Wrangler
    edited April 18
    So on the ram there should be a part number or make and model. Is the ram you bought DDR3 or DDR3L?
    If you found the comment helpful hit the like button, If the answer solves your Q, hit the yes button on the bottom of the post! 
  • ShyazShyaz Member Posts: 5 New User

    I just give u the photos
  • LeostatLeostat Member Posts: 1,311 Mainframe Wrangler
    edited April 21
    That's the problem, the top 4GB one is DDR3L which runs at 1.3V 

    The bottom is DDR3 1.5V which isn't supported , it's lucky it didn't try the motherboard! It needs to be DDR3L 

    Sorry for the delay the notification got buried!
    If you found the comment helpful hit the like button, If the answer solves your Q, hit the yes button on the bottom of the post! 
  • ShyazShyaz Member Posts: 5 New User
    Ah, i see. Thank u very much
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