Orion Predator 3000 - RTX 2060 hard freezing randomly

Noamias

This has been going on for a couple of months now in varying degrees. It can happen when the PC is just on the desktop with no games being played or while gaming. The computer just locks completely, sometimes the fan starts spinning like crazy as well, but sometimes not. Having the Task Manager and CPU Thermometer shows that the memory no part of my PC is being used over 50% and the CPU tempratures are around 80 degrees celcius. I handed it in to the customer support at the retailer I bought it at and they couldn't find anything wrong with it. I have tried different cables, USBs, HDMI and DVI ports but nothing I do externally fixes the issue. I have tried performing a factory reset, I have tried running the memory diagnostic tool, updated all drivers numerous times and a bunch of other things Google suggests would fix the issue but nothing I do helps in the slightest. When it doesn't freeze it performs wonderfully, so it's a real shame that the PC decides to freeze so oftenly. 

Sometimes it happens once a day, close to when I started it for the first time. Sometimes it doesn't happen for a day or two. Sometimes it happens 5 times within an hour and then I can't even boot up the PC again because it starts for around 3 seconds and then turns itself of for 3 more seconds and repeats that process indefinently until I unplug the cable. 

If anybody has a solution to this issue I would love to hear it because as I said otherwise the PC works wonderfully when playing games such as Red Dead Redemption 2 and the like, so these issues are incredibly annoying, time craving and no matter what I do it doesn't seem to help me in the slightest so far.

I have no warranty for it anymore as well so I guess if this continues I will just rip out the 2060 and place it in my worse computer (I have divorced parents and one desktop at each) even if it would severly bottleneck it. 

billsey

Your CPU temperature is around 80C when sitting idle at the Windows desktop screen? That seems very high to me, 80C is more like what you should see while gaming... When it's locked can you move the mouse pointer? If not then the lockup is likely something asking for the PCIe bus, then not releasing it when they are done, or asking for it and never seeing what they want and again not releasing. The fan thing would be based on whether the fan speed was being increased or decreased at the moment the lock started.

Goldtyger

Have you tried upgrading the BIO

billsey

We typically don't suggest a BIOS update unless the user is experiencing what the update addresses. It's too easy to brick the system by having a BIOS update fail in the middle, and with an intermittent freeze problem it would be possible for that freeze to happen during the update. That would be "very bad"...