Travel Mate P - Bluetooth Gone

HughieQ
HughieQ Member Posts: 1 New User
Hi Guys, I hope you can help. My blue tooth has vanished over night and been replaced with a Unknown USB Device (Device Descriptor Request Failed) message in the device manager. I have check the service is running and I have tried reinstalling the blue tooth drivers from here and also from the Intel site. The Laptop just say there is no blue tooth on the device. Any help would be greatly appreciated.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Some of Microsoft's updates seem to muck around with the low level USB hubs, which then corrupts the data giving you that type of symptom. Mine cleared up yesterday with the latest roll-up of updates to 20H2. If you're up to date already look into backing off anything that came down this week.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.