My laptop is not starting. My laptop model is Aspire e15.

PratikPawar
PratikPawar Member Posts: 4 New User
My laptop model is Acer Aspire e15. What should  I do to resolve it. 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi PratikPawar,

    # Reset the unit, (It will remove all the data--->Unit goes to Day 1 of default version)

    1. Turn OFF the unit.
    2. Press and hold Alt+F10 keys(without releasing the keys) ---> Trun ON the unit. 
    3. You will get a blue screen(Title Choose an option). (Release the keys)
    4. Click troubleshoot option.
    5. Click on Reset this PC.
    6. Go with the option (Keep my files/Remove every thing)
    7. Then follow the on screen instruction. 

    Check this T/S and post the result. 
  • JackE
    JackE ACE Posts: 45,085 Trailblazer
    edited April 2021
    Press and hold power button till laptop shuts off. Remove charger. If it has reset pinhole on the bottom of the laptop, insert a paper clip  for about 60 seconds. Then plug the charger back in but wait for the battery charge LED to turn from solid orange to solid blue. Then try to turn it on again. If still no success, then try @Easwar  's suggestion which should also provide an option to try to save your personal files. Jack E/NJ

    Jack E/NJ