Acer Spin 5 SP513-52N shuts down while not using it

Member Posts: 1 New User
edited April 2021 in Swift and Spin Series
Hi, 

I would like to ask whether you have any tips on what I could do in the following case: 

I have an Acer Spin 5 SP513-52N for a couple of months, and since two weeks it started shutting down randomly when I am not using it. 
It shuts down randomly, after 15 to 45 minutes, without any warning and while it is charging.
When I turn it on again afterwards, I need to press four/five times on the power button to get it running again. 

I already tried a power drain with a paper clip in the small pinhole and tightened the screws underneath, but this did not change anything.
What else can I try? 

Thank you in advance for your help. 

Thread was edited to add model name to the title


Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi,

    It may goes to sleep mode. While unit goes OFF hit the space bar or other keys and check the display is coming ON or not. And also after every usage shutdown the unit properly. 
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon



     adjust power and sleep settings in Windows 10, go to Start , and select Settings > System > Power & sleep. change the sleep settings and check. 


    Manually activating power management in Windows 10  Products  ENERGY STAR
    Accept if its Helpful.   B)