Swift 3 (SF314 56 ) stays blank for some time after restart

Hi,

I have an issue with my Swift 3 (SF314 56 series), it won't start anymore, just lights on the screen and the keyboard LEDs, but else nothing else happens, no acer logo, no windows, just a black screen. And then it will start at any random time, I would come check and it would be on, and everything is fine, all works perfectly. Until I have to restart it for some reason or it runs out of power, and then I have to wait for it to magically start after some time (from hours to weeks) again.

I don't see any way to predict or change anything to it. I've tried holding the power button for a while to unload everything, waiting, I've tried the battery reset thing, I've let it run out of battery, tried to keep it fully charged. It just only will sometimes accept to start.

Is there anything I could do besides sending it to warranty ?

Thanks.

Thread was edited to add model name to the title

Commodore_1995#

what is the version of the bios? version 1.14 corrects something related to the DPTF and also mentions some correction for the configuration of the battery control.

Easwar

Hi,

# Power drain,

1)Unplug the AC power adapter.

2)Press and hold the Power button down until the unit goes off. 

3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.​

Hey hi,

Thanks for the advice guys.

So to answer both of you: yes, my BIOS is the 1.14 version. And I've tried these tricks with the pinhole and stuffs, sometimes it works sometimes not.

I still just would like to know what the problem really is, because other than that the laptop is a charm.

Thanks again for your time.

Cheers,

Easwar

Hi,

# Reset the unit, (It will remove all the data--->Unit goes to Day 1 of default version)

1. Turn OFF the unit.

2. Press and hold Alt+F10 keys(without releasing the keys) ---> Trun ON the unit. 

3. You will get a blue screen(Title Choose an option). (Release the keys)

4. Click troubleshoot option.

5. Click on Reset this PC.

6. Go with the option (Keep my files/Remove every thing)

7. Then follow the on screen instruction. 

Check this T/S and post the result. 

Commodore_1995#

Try resetting the battery:

https://www.youtube.com/watch?v=NfhgnxUJoZo&list=FLVBqwtBw09_Z9tXo1Injakw&index=8

Also inform the current version of the bios.