Why is my screen turn black after the logon screen show? Please help ASAP! Aspire 5

ianjairusianjairus Member Posts: 18 Troubleshooter
After I updated to 2021-3 Comulative Update my Aspire 5 just keep doing that! Please help.. I need my PC for my online class.. TY! 

Thread was edited to add model name to the title



FAQ & Answers

  • GAMING6698GAMING6698 ACE Posts: 4,511 Pathfinder
    @ianjairus
    Just boot in safe mode then delete or uninstall recently installed Windows update then restart your laptop.
    Steps to boot in safe mode→ https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234

    Once you're in Safe Mode, head to Settings > Update & Security > View Update History and click the Uninstall Updates link that you installed recently 
    (Windows will present you with a list of recently installed updates, complete with links to more detailed descriptions of each patch alongside the date you installed it)
    windows 10 optimization guide for gaming 
    Windows 10 optimization guide for gaming — Acer Community
  • EaswarEaswar Ally Posts: 361
    Hi ianjairus,

    # Power drain,

    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.​
  • ianjairusianjairus Member Posts: 18 Troubleshooter
    Thank You so much! Just restored my PC and install Windows 10 Enterprise LTSC so my PC will not upgrade to 20H2 again! Thank you again! 
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