About three weeks back I got a brand new Aspire 5 A514-54 laptop and almost everyday I seem to be facing restart issues. While working the screen goes black and the laptop restarts. This happens once almost everyday. The fan speed increases when it happens but the laptop doesn't seem to be uncomfortably hot. I tried switching off automatic restart in advanced system settings but that didn't help. I tried a windows repair install but that didn't seem to change anything. It worked alright for two days and the issue is back again. I don't know whether it is a hardware problem. For some reason it happens only once a day. I tried to return it but my retailer decided that there wasn't enough evidence for it to be returned, so I'm stuck with this malfunctioning laptop. Do you guys have an idea as to why this might be happening?
It's really a bummer when your new laptop does this to you. Please help me resolve this issue.
Also if you need more information please let me know. I'm really bad when it comes to laptops and stuff, so please bear with me.
Thanks in advance,