Regarding battery issue on predator Helios 300 (2019) after windows 10 update

Ruwetha
Ruwetha Member Posts: 2 New User
I have Predator Helios 300 (2019) model. yesterday , update  windows 10, by mistakenly I installed Insyde firmware. i haven't any battery issue on laptop, but after firmware install, when unplug the AC power adapter laptop just went off. I don't know how fix this. plz help

Answers

  • Don2021
    Don2021 Member Posts: 8

    Tinkerer

    i have same problem just after played cyberpunk 2077. you may try
    turn off laptop
    press reset battery button at the bottom
    start PC and press F2 to enter BIOS
    unplug the AC power in BIOS mode

    if laptop still is running, reinstall your windows 10.
    if laptop went off, replace your battery. 
  • Ruwetha
    Ruwetha Member Posts: 2 New User
    Don2021 said:
    i have same problem just after played cyberpunk 2077. you may try
    turn off laptop
    press reset battery button at the bottom
    start PC and press F2 to enter BIOS
    unplug the AC power in BIOS mode

    if laptop still is running, reinstall your windows 10.
    if laptop went off, replace your battery. 
     i will try that, thank you.....