[aspire e5 a315-53-c6cs Can't use laptop keys (other than f keys) while booting?

Jonee5
Jonee5 Member Posts: 3 New User
edited April 2021 in Aspire Laptops
While booting up, I can press the function keys (f2-f9-f12) keys , but the other keys won't work, i can't navigate options with arrows or type in the boot password ...

Once I'm on my OS they keyboard works flawlessly, it only happens during boot or on the os selection 

All keys works
 with an external usb keyboard during boot normally (it's  just inconvenient to have to hookup an external keyboard to navigate the bios)

I find this issue strange, is there a bios option that makes this happen? 

Thread was edited to add model name to the title


Answers

  • Jonee5
    Jonee5 Member Posts: 3 New User
    Not an e5 model is aspire a315-53-c6cs
  • When you press fn + right arrow, fn + left arrow, fn + up arrow and fn + down arrow on the bios, does it work? What is the version of the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Jonee5
    Jonee5 Member Posts: 3 New User
    When you press fn + right arrow, fn + left arrow, fn + up arrow and fn + down arrow on the bios, does it work? What is the version of the bios?
    The fun keys have no effect

    Bios screen says insure h2o rev 5.0

    I also reset bios to default settibgs an it had no effects 

    Feliz páscoa :)
  • Try resetting the battery:
    what is the version of the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)