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Thanks for sharing the steps you tried..Grace123 said:Hi @Rudy21 , I've tried to disconnect all external devices and restarted several times prior and also tried the Alt + F10 but all doesn't work.
Other things I tried includes trying to find out how to go into safe mode, but googled etc couldn't find out how. Also tried to use a pin to put on the little small hole at the back of the laptop which shows the half battery out symbol for 10 sec and on the computer half an hour later also don't work.
I also tried to on and off the laptop consecutively many times hoping it will prompt the auto repair or so out but nothing works..
May I check for the system refresh, but do I do so?
Thank you..
If your device is under warranty i would suggest you to contact your local Acer support.Grace123 said:Thanks for your suggestions!
I don't have any windows install flash drive or usb or cd etc that can help with the test etc..
Looks like I might have to go to IT to repair..