ACER CHROMEBOOK R11 CHARGINGPORT SMOKING

ChromeR11Smoking
ChromeR11Smoking Member Posts: 1 New User
Is there another way to charge my chromebook the charger wasnot plugged in long 17 minutes and started smoking from the port on my chromebook. Trying to find another way to charge

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Is there another way to charge my chromebook the charger wasnot plugged in long 17 minutes and started smoking from the port on my chromebook. Trying to find another way to charge
    i would recommend you to contact Acer support in your region and update them on this issue. May be they can help you resolve it.

    My suggestion is not to use the computer anymore
    Click on 'Yes' to accept my comment as answer
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    ChromeR11Smoking

    Yes contact acer support in below link. 
    https://www.acer.com/worldwide/support/
    Accept if its Helpful.   B)
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Is there another way to charge my chromebook the charger wasnot plugged in long 17 minutes and started smoking from the port on my chromebook. Trying to find another way to charge
    Hi ChromeR11Smoking,

     I am very sorry to hear that your experience with your Acer unit, please contact the local Acer support services so we can better assist you, unfortunately, the community is not a direct portal to customer service or tech support. Please stop the use of the unit and do not charge it anymore until you can get in contact with our service center team and they will give you the instructions on what to follow. 

    Support: https://www.acer.com/ac/en/US/content/service-contact

    Thanks in advance,
    Acer-Manny