Acer nitro 5 AN515-55 unmounting HDD.

Gap08
Gap08 Member Posts: 1 New User
Hi! so I've recently bought(January 31,2021) this acer nitro 5 AN515-55-50S0, at first the HDD was working well. But then after a few weeks (since last week), I noticed the copying speed gets from 40Mbps down to 0bps in a few seconds and the bottom right of the laptop gets really hot. Then 2 days ago the HDD just unmounts immediately, it happens when I try to copy files, use the files inside or restart the laptop. It sometimes appear when restarted, mostly not. But I can hear the HDD spinning, it's detected in the bios but it can't be seen in the device manager or the partition windows thingy. I formatted the drive thinking it would solve it but it's still the same. It can be temporarily fixed when I put it to sleep then turn it back on again, and btw it put many of my files to "cannot read from the source file or disk", and there's no bad sectors detected, the drive is labeled as healthy.

Answers

  • Can you provide the exact model? Example an515-55-58vh. Also, does the same problem occur when disabling the power management link in intel rapid storage and disabling the hard drive shutdown in power options?
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