I have a Acer Iconia one 7 b1-730HD unable to reset

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System
System Member Posts: 4,521 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: Acer Iconia One 7 (B1-730) Stuck at Intel Inside Screen.

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  • AGFERREIRA
    AGFERREIRA Member Posts: 2 New User
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    I have a Acer Iconia one 7 b1-730HD intel inside. I already turned off and turned on the battery. Does not do factory reset, does not wipe cach, does not let you install firmware. Can anyone help? Thanks.
  • billsey
    billsey ACE Posts: 31,862 Trailblazer
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    So that's showing issues with access to the drive. Either the drive has failed or the cache partition is corrupted. You can try a reinstall of the OS using the update process (with the zip file in the root of a FAT32 formatted SD card use "Apply update from external storage" option). If that fails the drive has likely also failed, which typically isn't cost effective to repair.
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  • AGFERREIRA
    AGFERREIRA Member Posts: 2 New User
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    many thanks, but  if i put a sd card it try install but return error with all soft acer B1 730HD thanks
  • billsey
    billsey ACE Posts: 31,862 Trailblazer
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    Sorry to say that sounds like the drive has failed then... :(
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