Swollen Battery Aspire a715-71g

norb1100norb1100 Member Posts: 3 New User
Touchpad on my laptop popped because battery expanded a lot.
Aspire a715-71g 
Only had it for 2 years and wanted to know  how i can get new battery. Tried searching online but no luck.

Thread was edited to add model name to the title



FAQ & Answers

  • AnhEZ28AnhEZ28 Member Posts: 541 Seasoned Specialist
    Try to go on Ebay, Amazon, or online retailer depending from where you live. Your battery model is AC14B8K. 
  • norb1100norb1100 Member Posts: 3 New User
    Battery in laptop is AC14B3K and when i was looking online i found same model number but capacity and voltage was different.
    That there i got confused, is it ok to use AC14B8K?

    Thanks 
  • norb1100norb1100 Member Posts: 3 New User
    This is battery i found online, same model number but on the left says 15.2v 3270mAh but on the right 15.4v 3180mA. 
    Its hard to find genuine Acer batteries.
    Also, i know its out if warranty but shouldn't Acer replace swollen batteries for free? 
  • AnhEZ28AnhEZ28 Member Posts: 541 Seasoned Specialist
    Those 2 models are almost the same. But I think you should stay with ac14b3k one. It has a bit different in capacity rating but it should work.
    They only do free replacement if the laptop is still warranty or that model has a recall.
  • Acer-MannyAcer-Manny Acer Crew, Knowledge Author Posts: 4,454 Acer Crew
    norb1100 said:
    Touchpad on my laptop popped because battery expanded a lot.
    Aspire a715-71g 
    Only had it for 2 years and wanted to know  how i can get new battery. Tried searching online but no luck.

    Thread was edited to add model name to the title



    I am very sorry to hear that you're experiencing this issue, please reply back with the information i have requested via private messaging to better assist you.

    Thanks in advance,
    Acer-Manny
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