External DVD drive will not play DVD's SF314-42-R9YN

Moviebuff
Moviebuff Member Posts: 1 New User
edited March 2021 in Swift and Spin Series
I have an Acer Swift model SF314-42-R9YN which will not play external DVD's. The laptop recognizes that there is an external drive and also recognizes the DVD, but it will not play. I tried two different external drives and multiple software such as VLC media player as well as different DVD's. Any suggestions on how to fix this issue?

Thread was edited to add model name to the title


Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Moviebuff,

    Windows media player will be the default one to play video and audio file can you able to open files on that.