So bummed Spin 713

Aileron78
Aileron78 Member Posts: 5

Tinkerer

I just bought the Spin 713 got it home it worked fine at first then all of the sudden there were vertical washed out lines and the resolution decreased rapidly. Doesn’t make me feel confident about exchanging for same brand. I’m taking back to Best Buy. Anyone else have this happen? Would that be an LCD or graphics card issue?  I was so excited. My cheap little spin 311 runs like a champ it’s pretty sad. Should I exchange for same or not trust it?

Best Answer

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Answer ✓
    Go ahead with the exchange for the same model. My guess is the cable that runs between the motherboard and display wasn't fully seated at one end, causing interference. Not as likely to be the hardware at either end...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Answer ✓
    Go ahead with the exchange for the same model. My guess is the cable that runs between the motherboard and display wasn't fully seated at one end, causing interference. Not as likely to be the hardware at either end...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.