Acer Predator Helios 300 Battery Dead ?

Don2021Don2021 Member Posts: 8

Tinkerer

edited March 2021 in Predator Laptops

When I unplugged power, it immediately turned off. Is my battery dead? But it remains 34185 mWh capacity?


My problem is, it often shuts down, when I am playing games, such as the SIMS 4. Battery and the SIMS 4 were fine before played cyberpunk 2077.
I already reset battery at bottom of my laptop/notebook.
I tried to unplug power in CMOS mode, it also turned off immediately.

Any idea? Thanks

Installed batteries

Information about each currently installed battery
BATTERY 1
NAME0x4B384234314341
MANUFACTURERLG
SERIAL NUMBERE926
CHEMISTRYLi-I
DESIGN CAPACITY48,944 mWh
FULL CHARGE CAPACITY34,185 mWh
CYCLE COUNT-

FAQ & Answers

  • PalmafPalmaf Member Posts: 4 New User
    Same thing happened to me. 6 weeks of use and now turn off inmediately despite having 100% battery. I don't know what to do, since Acer isn't accepting warranty cause I'm outside US and seller isn't getting in charge because I bought it more than a month ago. I'm desesperate, I need my laptop.
  • mg3994mg3994 Member Posts: 9 New User
    same happens to me bro , and i found never buy such a cheap brand laptops ,do you agree,
    (MESSAGE TO ACER FOR PREDATOR G3 572 :- IN new Update of bios you should give a battery calibration option to set the full charge capacity)
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