RGB Light Sense not detecting Acer Predator CG437K

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Khan84
Khan84 Member Posts: 1 New User
edited March 2021 in Predator Monitors
Hi all,

So I have installed the LED strips that came with my CH437K and then installed Light Sense software but when I launch it, it says, 'No supported device'. The LEDs are currently set to the default blue and are all working when I turn on the monitor. Anyone know what I'm doing wrong?

Thanks
Khan

Answers

  • iphonik4
    iphonik4 Member Posts: 29 Enthusiast WiFi Icon
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    Did you manage to get it to work?
  • mhc
    mhc Member Posts: 17 Troubleshooter
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    Same problem!! On TWO computers. So that's not the problem.
    I have changed the settings, light control to PC, etc.
    I see "USB billboard device" in device manager... but RGB light sense refuses to start.