Internal Microphone not working? asipire 3

foleos
foleos Member Posts: 6 New User
edited March 2021 in Aspire Laptops
This monday when I went to go to my zoom meeting I found it wasn't picking up audio. At first I chalked it up to the application but I found it no longer works anywhere. I tried troubleshooting, changing all the settings, but it is not working. I really need this fixed to continue my work. I have an acer asipire 3 and I only bought it last november

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,426 Trailblazer
    Hi,
    Go  to Device Manager, expand Audio inputs and outputs, right click Microphone Array and select Properties, uninstall the driver in Driver tab, reboot and let Windows install the driver.

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • foleos
    foleos Member Posts: 6 New User
    brummyfan2 said:
    Hi,
    Go  to Device Manager, expand Audio inputs and outputs, right click Microphone Array and select Properties, uninstall the driver in Driver tab, reboot and let Windows install the driver.


    Hi, tried what you suggested, it did not work.
  • brummyfan2
    brummyfan2 ACE Posts: 28,426 Trailblazer
    edited March 2021
    Hi,
    Could yoou please post the laptop model name, like AN5xx-xx, also post the picture of Driver version in Device Manager, right click Microphone array, Properties, driver tab.
    You could also try the methods in this link:Fix: My Microphone Doesn’t Work on Windows 10 (howtogeek.com)

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • foleos
    foleos Member Posts: 6 New User
    brummyfan2 said:
    Hi,
    Could yoou please post the laptop model name, like AN5xx-xx, also post the picture of Driver version in Device Manager, right click Microphone array, Properties, driver tab.
    I cant take a picture of the model name but type its N19C1

  • brummyfan2
    brummyfan2 ACE Posts: 28,426 Trailblazer
    OK, try the fix in my previous post, you could also try updating your Windows version, it will install the latest drivers, go to Settings, click Updates and Security tile.

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • foleos
    foleos Member Posts: 6 New User
    brummyfan2 said:
    OK, try the fix in my previous post, you could also try updating your Windows version, it will install the latest drivers, go to Settings, click Updates and Security tile.


    I refreshed the update. It took several hours but now my windows is fully up to date. Re-tried the previous fix. Still is not working
  • Joe9844
    Joe9844 Member Posts: 562 Seasoned Specialist WiFi Icon
    foleos said:
    brummyfan2 said:
    Hi,
    Could yoou please post the laptop model name, like AN5xx-xx, also post the picture of Driver version in Device Manager, right click Microphone array, Properties, driver tab.
    I cant take a picture of the model name but type its N19C1

    This means you are using microsoft's generic driver, not realtek's driver.
  • foleos
    foleos Member Posts: 6 New User
    Joe9844 said:
    foleos said:
    brummyfan2 said:
    Hi,
    Could yoou please post the laptop model name, like AN5xx-xx, also post the picture of Driver version in Device Manager, right click Microphone array, Properties, driver tab.
    I cant take a picture of the model name but type its N19C1

    This means you are using microsoft's generic driver, not realtek's driver.

    How do I fix this? I never. Manually did anything I am not very techsavvy
  • George-Acer_Retired
    George-Acer_Retired Member Posts: 64 Devotee WiFi Icon
    Hi foleos,

    Please try to record a self video by saying some words. And play the file if you can get the audio means issue is not with the microphone. If issue not resolved lets us check with some T/S.

    Post the result.
  • brummyfan2
    brummyfan2 ACE Posts: 28,426 Trailblazer
    foleos said:
    Joe9844 said:
    foleos said:
    brummyfan2 said:
    Hi,
    Could yoou please post the laptop model name, like AN5xx-xx, also post the picture of Driver version in Device Manager, right click Microphone array, Properties, driver tab.
    I cant take a picture of the model name but type its N19C1

    This means you are using microsoft's generic driver, not realtek's driver.

    How do I fix this? I never. Manually did anything I am not very techsavvy
    Hi,
    You can also check the Privacy settings, read my post in this thread:How do I get my microphone to work on my Acer Aspire 1? — Acer Community

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • foleos
    foleos Member Posts: 6 New User
    brummyfan2 said:
    foleos said:
    Joe9844 said:
    foleos said:
    brummyfan2 said:
    Hi,
    Could yoou please post the laptop model name, like AN5xx-xx, also post the picture of Driver version in Device Manager, right click Microphone array, Properties, driver tab.
    I cant take a picture of the model name but type its N19C1

    This means you are using microsoft's generic driver, not realtek's driver.

    How do I fix this? I never. Manually did anything I am not very techsavvy
    Hi,
    You can also check the Privacy settings, read my post in this thread:How do I get my microphone to work on my Acer Aspire 1? — Acer Community

    Acer-George said:
    Hi foleos,

    Please try to record a self video by saying some words. And play the file if you can get the audio means issue is not with the microphone. If issue not resolved lets us check with some T/S.

    Post the result.

    Hi replying in one go. The first thing I did was use the camera function to check, and yes it is a system issue not simply with my apps. Like I said I already messed with settings- tried resseting and rebooting all them. My system is compltetly up to date. I have tried unistalling and reinstalling the drivers. Nothing is working

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