TOUCHPAD

Thulani12
Thulani12 Member Posts: 3 New User
I have a problem I have tried everything I can still my cursor wouldn't show up I have tried F7 and to make to basic still the problem started yesterday and I don't know why everything is fine it's just the cursor that wouldn't show up on screen even if I use external mouse still I'm stressed 

Answers

  • Thulani12
    Thulani12 Member Posts: 3 New User
    Please guys help me 
  • Jack22
    Jack22 ACE Posts: 3,745 Pathfinder
    @Thulani12
    Try Fn+F7, if it still did not work try the below step
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​
    Click on 'Yes' if the comment answers your question!
  • Thulani12
    Thulani12 Member Posts: 3 New User
    Jack22 said:
    @Thulani12
    Try Fn+F7, if it still did not work try the below step
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​
    Still problem not solved 
  • brummyfan2
    brummyfan2 ACE Posts: 28,104 Trailblazer
    Thulani12 said:
    Jack22 said:
    @Thulani12
    Try Fn+F7, if it still did not work try the below step
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​
    Still problem not solved 
    Hi,
    You could try reinstalling Quick Access Application, go to Acer support site and download Quick Access App for your model, uninstall the current installation in Programs under Control panel, install the downloaded app.
    Download Acer Support Drivers and Manuals
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Thulani12,

    # Try to update the keyboard driver
    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option keyboard.
    4. Under the title standard keyboard.
    5. Right click on that option ----> Update driver.
    6. Choose "search automatically". 

    Check this T/S and post the result. 
  • Check here:

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