problem with speaker laptop - aspire e5 573g

max68

i have a problem with acer aspire e5 573g laptop, practically you hear the audio only on the left speaker. Obviously I checked the balance and in fact the speaker on the right seems not to work. however I have bought new original speakers twice and once installed the audio continues to be heard from the left one while you cannot hear it from the right one. I do not know what to do. can someone help me. thank you in advance


//Edited the content to add model name on title.

Jack22

@max68
Try the below step
go to device manager> and uninstall the sound driver and restart the unit

Easwar

Hi max68,

Can you able to adjust the volume.

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option Sound,video, and gaming control.
4. Under the title Realtek High Definition audio.
5. Right click on that option ----> Update driver.
6. Choose "search automatically". 

Check this T/S and post the result. 

max68

thank you I tried both tips but only the left speaker is heard

christy1

max68 said:

thank you I tried both tips but only the left speaker is heard

hope these cables are connected properly. 

max68

thanks Cristy1 i did just as suggested but the connector has only one way of insertion?
 

christy1

max68 said:

thanks Cristy1 i did just as suggested but the connector has only one way of insertion?
 

yes the speakers are inter connected. 

max68

thanks i did just as suggested but the connector has only one way of insertion?

max68

i solved, it was the connector that had a bent pin. Thanks again. Hi 

christy1

max68 said:

i solved, it was the connector that had a bent pin. Thanks again. Hi 

Wow that was a great. anyways goodluck. Hope it was helpful.