reserved ram? - acer nitro 5 r3b4

throwawayicefire
throwawayicefire Member Posts: 7 New User
edited March 2021 in Nitro Gaming
acer nitro 5 r3b4 user here. I used to only have 8gb of ram with 2.1gb ram reserved. i added another 8gb of ddr4 2666mhz ram stick into the laptop now the reserved ram is 10GB. i tried the BIOS setting,the msconfig method but it just doesn't work for me.. any help?

​​​//Edited the content to add model name on title.

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,457 Trailblazer
    Hi,
    Go to BIOS screen, move to Main tab and press F9 button, press F10 to Save & Exit and see whether it helps.
  • throwawayicefire
    throwawayicefire Member Posts: 7 New User
    Hi,
    Go to BIOS screen, move to Main tab and press F9 button, press F10 to Save & Exit and see whether it helps.
    nope it does not. i tried it before
  • brummyfan2
    brummyfan2 ACE Posts: 28,457 Trailblazer
    Hi,
    Could you please download and install CPU-z, run it and post the pictures of Memory tab and SPD tab for both RAM modules.
    CPU-Z | Softwares | CPUID
  • sri369
    sri369 ACE Posts: 2,763 Pathfinder
    acer nitro 5 r3b4 user here. I used to only have 8gb of ram with 2.1gb ram reserved. i added another 8gb of ddr4 2666mhz ram stick into the laptop now the reserved ram is 10GB. i tried the BIOS setting,the msconfig method but it just doesn't work for me.. any help?
    Take the screenshots from task manager and post them showing this reservation.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • throwawayicefire
    throwawayicefire Member Posts: 7 New User
    sri369 said:
    acer nitro 5 r3b4 user here. I used to only have 8gb of ram with 2.1gb ram reserved. i added another 8gb of ddr4 2666mhz ram stick into the laptop now the reserved ram is 10GB. i tried the BIOS setting,the msconfig method but it just doesn't work for me.. any help?
    Take the screenshots from task manager and post them showing this reservation.

    i took out the ram after taking this screenshot.
  • sri369
    sri369 ACE Posts: 2,763 Pathfinder
    That is totally messed up. I never saw this happen before. Try popping in a Live CD (Linux or such) and see how much RAM they report.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • EvilMorty
    EvilMorty Member Posts: 43 Devotee WiFi Icon
    sri369 said:
    That is totally messed up. I never saw this happen before. Try popping in a Live CD (Linux or such) and see how much RAM they report.
    Its the same in mostly all Ryzen Laptops with integrated graphics. The vega 8 reserves 2gb ram for itself always
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Shouldnt be keeping that much though :D. if the Bios is upto date whats the part number of the two ram sticks? Im wondering if they are not playing nice together
  • sri369
    sri369 ACE Posts: 2,763 Pathfinder
    EvilMorty said:
    sri369 said:
    That is totally messed up. I never saw this happen before. Try popping in a Live CD (Linux or such) and see how much RAM they report.
    Its the same in mostly all Ryzen Laptops with integrated graphics. The vega 8 reserves 2gb ram for itself always
    2 GB - I can understand. Even my Nitro 5 with Ryzen had used 2 GB or 8 GB for graphics. I added another 8 and then it said it used the same 2 GB for graphics leaving the remaining 14 for me.
    In his case, it is adding the entire additional RAM to reserved pool - it is as if it recognized the 8 GB but does not want to use it.
    It could be a case of BAD RAM or RAM available but not usable by his system.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • throwawayicefire
    throwawayicefire Member Posts: 7 New User
    Hi,
    Could you please download and install CPU-z, run it and post the pictures of Memory tab and SPD tab for both RAM modules.
    CPU-Z | Softwares | CPUID

    Hi,
    Could you please download and install CPU-z, run it and post the pictures of Memory tab and SPD tab for both RAM modules.
    CPU-Z | Softwares | CPUID
    okay i'll try it

  • throwawayicefire
    throwawayicefire Member Posts: 7 New User
    Hi,
    Could you please download and install CPU-z, run it and post the pictures of Memory tab and SPD tab for both RAM modules.
    CPU-Z | Softwares | CPUID
    here
    here
  • throwawayicefire
    throwawayicefire Member Posts: 7 New User
    Hi,
    Could you please download and install CPU-z, run it and post the pictures of Memory tab and SPD tab for both RAM modules.
    CPU-Z | Softwares | CPUID
    here it is
    here
  • throwawayicefire
    throwawayicefire Member Posts: 7 New User
    Hi,
    Could you please download and install CPU-z, run it and post the pictures of Memory tab and SPD tab for both RAM modules.
    CPU-Z | Softwares | CPUID
    here it is
    here