Broken touch screen - Spin 3 N17W5

Izzeddin
Izzeddin Member Posts: 5 New User
edited March 2021 in Swift and Spin Series
It's hard to get support in UAE.

I have a broken touch screen for Acer Spin3. UAE support center reply that it will be impossible to fix it for unavailability.

any help!

Answers

  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @Izzeddin
    I think any damaged unit will not be covered under Acer warranty.
    Click on 'Yes' if the comment answers your question!
  • Izzeddin
    Izzeddin Member Posts: 5 New User
    The idea that they did not have any spare part.
  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @Izzeddin
    Sorry, so unfortunate to know. Than you can try with some local tech whether they can check online to get the parts and fix it
    Click on 'Yes' if the comment answers your question!
  • Izzeddin
    Izzeddin Member Posts: 5 New User
    I'm trying. but all have same problem. Acer did not have spare part.
    thank you :)
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Izzeddin said:
    It's hard to get support in UAE.

    I have a broken touch screen for Acer Spin3. UAE support center reply that it will be impossible to fix it for unavailability.

    any help!
    Did you try the shops in alfahidi metro stop. that computer plaza, one opposite to york hotel. :)  you should get it there. i have got many parts from there. 
    Accept if its Helpful.   B)
  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    Which Spin 3 model do you have? It should be something like SP3xx-xxx-xxxx. From that we can look up the part number for the display and you can try other locales to find one that can be shipped to you.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Izzeddin
    Izzeddin Member Posts: 5 New User
    christy1 said:
    Izzeddin said:
    It's hard to get support in UAE.

    I have a broken touch screen for Acer Spin3. UAE support center reply that it will be impossible to fix it for unavailability.

    any help!
    Did you try the shops in alfahidi metro stop. that computer plaza, one opposite to york hotel. :)  you should get it there. i have got many parts from there. 
    Thank you for help. 
    I'll check there next week while I'm living in Abu Dhabi :)
  • Izzeddin
    Izzeddin Member Posts: 5 New User
    billsey said:
    Which Spin 3 model do you have? It should be something like SP3xx-xxx-xxxx. From that we can look up the part number for the display and you can try other locales to find one that can be shipped to you.
    Model number: N17W5
    I'll search more. but Acer does not help! :angry:
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Izzeddin said:
    christy1 said:
    Izzeddin said:
    It's hard to get support in UAE.

    I have a broken touch screen for Acer Spin3. UAE support center reply that it will be impossible to fix it for unavailability.

    any help!
    Did you try the shops in alfahidi metro stop. that computer plaza, one opposite to york hotel. :)  you should get it there. i have got many parts from there. 
    Thank you for help. 
    I'll check there next week while I'm living in Abu Dhabi :)
    Ya no issues. You will get mostly everything there.
    Accept if its Helpful.   B)
  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    I'm not sure, but I think the N17W5 is one of the SP314-51 models. Could you verify that for me? If that is correct then the Acer part number for the display is: 6M.GUWN1.001.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.