AN515-52 suddenly switched off

7350862948150
7350862948150 Member Posts: 4 New User
Hi guys, my acer suddenly switched off and it's not turning back on . There is no light when I connect the charger cable. Please help , very urgent!!!!! 

Answers

  • Jack22
    Jack22 ACE Posts: 4,214 Pathfinder
    @7350862948150
    If you have any other charger check with it or try to connect charger in a different wall socket
    Click on 'Yes' if the comment answers your question!
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    edited February 2021
    7350862948150

     Try to perform a simple power reset and check the issue.  Shutdown the laptop. Disconnect the charger. Disconnect the external display. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for thirty seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop. If there is no pin hole then press and hold the power button on the unit for 12secs. Image result for laptop battery pinhole
    Accept if its Helpful.   B)
  • 7350862948150
    7350862948150 Member Posts: 4 New User
    christy1 said:
    7350862948150

     Try to perform a simple power reset and check the issue.  Shutdown the laptop. Disconnect the charger. Disconnect the external display. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for thirty seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop. If there is no pin hole then press and hold the power button on the unit for 12secs. Image result for laptop battery pinhole
    I tried this, still no luck😔
  • 7350862948150
    7350862948150 Member Posts: 4 New User
    Jack22 said:
    @7350862948150
    If you have any other charger check with it or try to connect charger in a different wall socket
    Tried this too☹️ , it's late in the night rn I will go to the local acer service center tomorrow and get it checked out.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon

    Tried this too☹️ , it's late in the night rn I will go to the local acer service center tomorrow and get it checked out.
    sure. check and revert back. 
    Accept if its Helpful.   B)
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi 7350862948150,

    Try to charge the unit with different charger.