image

My touchpad of "Nitro 5 AN515-55" suddenly stopped working, how to fix it?- Nitro 5 AN515-55

MrShaneMrShane Member Posts: 4 New User
edited February 22 in Nitro and Aspire Gaming
I recently bought "Nitro 5 AN515-55" and everything seems to work fine but every once in a while the touchpad completely freezes and stops working, this happens at least twice a day, I have tried contacting the local store where I bought this laptop but they just sent me the link of touchpad driver which was already installed. Please, Help me fix this problem.

FAQ & Answers

  • Jack22Jack22 ACE Posts: 2,772 Pathfinder
    @MrShane
    Try pressing the F7 button one time on the keyboard and see. Because the F7 is the button to turn on and off the touchpad on the laptop
    Click on 'Yes' if the comment answers your question!
  • ShaunTheDiverShaunTheDiver Member Posts: 13

    Tinkerer

    Jack22 said:
    @MrShane
    Try pressing the F7 button one time on the keyboard and see. Because the F7 is the button to turn on and off the touchpad on the laptop

    It's Fn+F7
  • Jack22Jack22 ACE Posts: 2,772 Pathfinder
    @[email protected]
    Its FN+F7 on a Nitro laptop

    Click on 'Yes' if the comment answers your question!
  • Does your model come with a synaptics or elantech touchpad? Have you tried to reset the touchpad settings?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MrShaneMrShane Member Posts: 4 New User
    ShaunTheDiverJack22 already tried that but doesn't seem to work. I even tried restarting but it didn't even display the pointer but after few more restarts it showed up again and worked fine for few hours then again the same problem

  • brummyfan2brummyfan2 ACE Posts: 19,292 Trailblazer
    MrShane said:
    ShaunTheDiverJack22 already tried that but doesn't seem to work. I even tried restarting but it didn't even display the pointer but after few more restarts it showed up again and worked fine for few hours then again the same problem

    Hi,
    Go to BIOS screen and move to Main tab, check whether the Touchpad is in I2C mode, if not, switch to I2C mode and press F10 to Save & Exit.

  • egydiocoelhoegydiocoelho ACE Posts: 70,975 Trailblazer
    MrShane said:
    ShaunTheDiverJack22 already tried that but doesn't seem to work. I even tried restarting but it didn't even display the pointer but after few more restarts it showed up again and worked fine for few hours then again the same problem

    Hi,
    Go to BIOS screen and move to Main tab, check whether the Touchpad is in I2C mode, if not, switch to I2C mode and press F10 to Save & Exit.

    By default, this item is hidden. Visible only
    after the user presses Ctrl+S in this menu.
    • The default value is [I2C] mode.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • brummyfan2brummyfan2 ACE Posts: 19,292 Trailblazer
    edited March 7
    MrShane said:
    ShaunTheDiverJack22 already tried that but doesn't seem to work. I even tried restarting but it didn't even display the pointer but after few more restarts it showed up again and worked fine for few hours then again the same problem

    Hi,
    Go to BIOS screen and move to Main tab, check whether the Touchpad is in I2C mode, if not, switch to I2C mode and press F10 to Save & Exit.

    By default, this item is hidden. Visible only
    after the user presses Ctrl+S in this menu.
    • The default value is [I2C] mode.
    Thanks @[email protected] :)
Sign In or Register to comment.

Who's Online736

brummyfan2
brummyfan2
Cyriix
Cyriix
FrancescoFF
FrancescoFF
Halbwissen
Halbwissen
kirmgrauza
kirmgrauza
Leostat
Leostat
Olik
Olik
SohamKotkar
SohamKotkar
UnclePK
UnclePK
Yangski
Yangski
+726 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos