Acer Support is Awful!!!!!!!!!!!!!!!!!!!!!!!!

trippinnik
trippinnik Member Posts: 7 New User

Acer Support is Awful!!!!!!!!!!!!!!!!!!!!!!!!

 

i got an acer w700, while i love the device is embarrassing that there is no higher level support (i would pay extra for something like dell or lenovo 4 hour dispatch).  It's a high end device and i use it for work. I sent it back for repair because of WiFi issues and charging issues. told max 10 days.  it's been well over that time.

 

support says check portal for updates. THEY NEVER UPDATE **bleep**! NO ETA

 

It's not like i bought a *** netbook this is a $900 tablet!  My next purchase I will be only considering options with enterprise type support and obviously acer doesn't even know what that is.

 

[edited to comply with guidelines]

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