Acer Swift 3 SF314-42 Charging Heating Issue

Patam
Patam Member Posts: 7

Tinkerer

edited February 2021 in Swift and Spin Series
May I ask if its natural for the left part of my laptop Acer Swift 3 SF314-42 to generate heat on idle? the heat comes near the charging port. I also feel small vibrations when rubbing my skin against the aluminum when charging, feels very light ground but on battery mode its just fine. Issue only comes when its being Charged when on note: battery everything is cool and quiet.
Its just annoying when charging its gets heat up

Answers

  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @Patam
    If the charger is connected sometimes the unit gets warm but not when the charger is not connected. But make sure keep the laptop in a way where the unit might get some air through the ventilation at the back of the unit and check
    Click on 'Yes' if the comment answers your question!
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Patam said:
    May I ask if its natural for the left part of my laptop Acer Swift 3 SF314-42 to generate heat on idle? the heat comes near the charging port. I also feel small vibrations when rubbing my skin against the aluminum when charging, feels very light ground but on battery mode its just fine. Issue only comes when its being Charged when on note: battery everything is cool and quiet.
    Its just annoying when charging its gets heat up
    as suggested by jack check with the vent, if its still heating near the port it can be faulty port. is it burning hot? if so contact acer. 

    www.support.acer.com
    Accept if its Helpful.   B)
  • Patam
    Patam Member Posts: 7

    Tinkerer

    christy1 said:
    Patam said:
    May I ask if its natural for the left part of my laptop Acer Swift 3 SF314-42 to generate heat on idle? the heat comes near the charging port. I also feel small vibrations when rubbing my skin against the aluminum when charging, feels very light ground but on battery mode its just fine. Issue only comes when its being Charged when on note: battery everything is cool and quiet.
    Its just annoying when charging its gets heat up
    as suggested by jack check with the vent, if its still heating near the port it can be faulty port. is it burning hot? if so contact acer. 

    www.support.acer.com
    yea the port is heating up, the vents are fine. i tried to put my ears on it i hear little zZtt zzt sounds
  • Patam
    Patam Member Posts: 7

    Tinkerer

    Jack22 said:
    @Patam
    If the charger is connected sometimes the unit gets warm but not when the charger is not connected. But make sure keep the laptop in a way where the unit might get some air through the ventilation at the back of the unit and check
    the weird part is it gets heated on idle but CPU temps are fine, only the part near charging port gets hot.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Patam said:
    christy1 said:
    Patam said:
    May I ask if its natural for the left part of my laptop Acer Swift 3 SF314-42 to generate heat on idle? the heat comes near the charging port. I also feel small vibrations when rubbing my skin against the aluminum when charging, feels very light ground but on battery mode its just fine. Issue only comes when its being Charged when on note: battery everything is cool and quiet.
    Its just annoying when charging its gets heat up
    as suggested by jack check with the vent, if its still heating near the port it can be faulty port. is it burning hot? if so contact acer. 

    www.support.acer.com
    yea the port is heating up, the vents are fine. i tried to put my ears on it i hear little zZtt zzt sounds

    is the fan working fine? hope its the original charger?
    Accept if its Helpful.   B)
  • Patam
    Patam Member Posts: 7

    Tinkerer

    christy1 said:
    Patam said:
    christy1 said:
    Patam said:
    May I ask if its natural for the left part of my laptop Acer Swift 3 SF314-42 to generate heat on idle? the heat comes near the charging port. I also feel small vibrations when rubbing my skin against the aluminum when charging, feels very light ground but on battery mode its just fine. Issue only comes when its being Charged when on note: battery everything is cool and quiet.
    Its just annoying when charging its gets heat up
    as suggested by jack check with the vent, if its still heating near the port it can be faulty port. is it burning hot? if so contact acer. 

    www.support.acer.com
    yea the port is heating up, the vents are fine. i tried to put my ears on it i hear little zZtt zzt sounds

    is the fan working fine? hope its the original charger?
    yes fan is good the heat if from charging port area. its way far away from fan its all bnew almost 6days old 
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Patam said:
    christy1 said:
    Patam said:
    christy1 said:
    Patam said:
    May I ask if its natural for the left part of my laptop Acer Swift 3 SF314-42 to generate heat on idle? the heat comes near the charging port. I also feel small vibrations when rubbing my skin against the aluminum when charging, feels very light ground but on battery mode its just fine. Issue only comes when its being Charged when on note: battery everything is cool and quiet.
    Its just annoying when charging its gets heat up
    as suggested by jack check with the vent, if its still heating near the port it can be faulty port. is it burning hot? if so contact acer. 

    www.support.acer.com
    yea the port is heating up, the vents are fine. i tried to put my ears on it i hear little zZtt zzt sounds

    is the fan working fine? hope its the original charger?
    yes fan is good the heat if from charging port area. its way far away from fan its all bnew almost 6days old 

    better contact acer if you feel its unusual. since its brand new unit we dont have to keep things in guessing. good luck.
    www.support.acer.com
    Accept if its Helpful.   B)
  • Patam
    Patam Member Posts: 7

    Tinkerer

    christy1 said:
    Patam said:
    christy1 said:
    Patam said:
    christy1 said:
    Patam said:
    May I ask if its natural for the left part of my laptop Acer Swift 3 SF314-42 to generate heat on idle? the heat comes near the charging port. I also feel small vibrations when rubbing my skin against the aluminum when charging, feels very light ground but on battery mode its just fine. Issue only comes when its being Charged when on note: battery everything is cool and quiet.
    Its just annoying when charging its gets heat up
    as suggested by jack check with the vent, if its still heating near the port it can be faulty port. is it burning hot? if so contact acer. 

    www.support.acer.com
    yea the port is heating up, the vents are fine. i tried to put my ears on it i hear little zZtt zzt sounds

    is the fan working fine? hope its the original charger?
    yes fan is good the heat if from charging port area. its way far away from fan its all bnew almost 6days old 

    better contact acer if you feel its unusual. since its brand new unit we dont have to keep things in guessing. good luck.
    www.support.acer.com
    They replaced it since its just under 7days replacement warranty 
  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @Patam
    so unfortunate to know that this has happened to the unit, really sorry but seems to be hardware issue, so please check with Acer support.
    check the below link to call Acer support
    https://www.acer.com/worldwide/support/

    Click on 'Yes' if the comment answers your question!
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Patam said:
    christy1 said:
    Patam said:
    christy1 said:
    Patam said:
    christy1 said:
    Patam said:
    May I ask if its natural for the left part of my laptop Acer Swift 3 SF314-42 to generate heat on idle? the heat comes near the charging port. I also feel small vibrations when rubbing my skin against the aluminum when charging, feels very light ground but on battery mode its just fine. Issue only comes when its being Charged when on note: battery everything is cool and quiet.
    Its just annoying when charging its gets heat up
    as suggested by jack check with the vent, if its still heating near the port it can be faulty port. is it burning hot? if so contact acer. 

    www.support.acer.com
    yea the port is heating up, the vents are fine. i tried to put my ears on it i hear little zZtt zzt sounds

    is the fan working fine? hope its the original charger?
    yes fan is good the heat if from charging port area. its way far away from fan its all bnew almost 6days old 

    better contact acer if you feel its unusual. since its brand new unit we dont have to keep things in guessing. good luck.
    www.support.acer.com
    They replaced it since its just under 7days replacement warranty 


    Thats good and tension free :) hope it was helpful. Stay safe. 
    Accept if its Helpful.   B)