HP 3600N printer not seen when plugged in to usb Aspire 5

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Xpolice
Xpolice Member Posts: 2 New User
edited February 2021 in Aspire Laptops
I purchased an Aspire 5 laptop. I downloaded the HP 3600n printer and can not see the printer when I plug it into the USB. I hear it connect and disconnect. I also can not see where the printer driver loaded to? 
How can I get the printer connected through my USB port?

Answers

  • JackE
    JackE ACE Posts: 44,693 Trailblazer
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    Right click Windows start menu. Click settings. Click Devices. Click printers/scanners. Click add printers/scanners. Jack E/NJ

    Jack E/NJ

  • Xpolice
    Xpolice Member Posts: 2 New User
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    Thank you for your reply. 
    Here is the issue. When I plug in my HP 3600N printer I can hear it connects once I lug the usb into the laptop. I try to add a printer and it can not find the printer. I go to the HP site and download the correct drivers for the older printer and it shows it loads and I can not find the drivers. 
    Extremely frustrating and the ACER support person said they have no way of connecting virtually to see what the laptop is doing. 

    I have an HP laptop and it works fine with the printer using usb plug in. 

    Any assitance would be great. 
    B
  • JackE
    JackE ACE Posts: 44,693 Trailblazer
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    Jack E/NJ