Laptop not charging and both lights are blinking AN515-44

Ganeshabsrg
Ganeshabsrg Member Posts: 6

Tinkerer

edited February 2021 in Nitro Gaming
My laptop is AN515-44 2020 model Ryzen 7 4800h

Answers

  • Jack22
    Jack22 ACE Posts: 4,214 Pathfinder
    @Ganeshabsrg
    Remove the charger , press and hold the power button until all lights go off than press and hold the power button for 30 seconds than try to power on
    Click on 'Yes' if the comment answers your question!
  • Tachi13
    Tachi13 Member Posts: 135 Skilled Fixer WiFi Icon
    Hi @Ganeshabsrg

    How old is the computer? did you try a different charger? Did you try a power drain? Unplug the charger, turn off the computer. Press and hold the power button for 40 seconds. then plug in the charger and turn on the computer.  

    Please share an update.

    Please click on "yes" if this answered your question. :):)
    Please click on "Yes" if you find this answer helpful. :):)
  • Ganeshabsrg
    Ganeshabsrg Member Posts: 6

    Tinkerer

    edited February 2021
    Hi @Tachi13 @Jack22

     its not working :(

    so now do i replace battery or charger ?

    thanks anyway :)
  • Tachi13
    Tachi13 Member Posts: 135 Skilled Fixer WiFi Icon
    @Ganeshabsrg

    Call in the acer tech support, if your computer is in warranty, they will do a free repair, ask them for a charger and could be a little cheap or you can purchase a compatible one. Contacting acer is the best option to have your computer work properly. 

    Please click on "yes" if you find this answer helpful. :):)
    Please click on "Yes" if you find this answer helpful. :):)
  • Ganeshabsrg
    Ganeshabsrg Member Posts: 6

    Tinkerer

    Tachi13 said:
    @Ganeshabsrg

    Call in the acer tech support, if your computer is in warranty, they will do a free repair, ask them for a charger and could be a little cheap or you can purchase a compatible one. Contacting acer is the best option to have your computer work properly. 

    Please click on "yes" if you find this answer helpful. :):)
    yeah i sent it to repair they said its the motherboard  :/ ...just hoping they wont switchup my parts