My Spin 5 (SP513-54N) stylus seems to stop working in the middle of working in photoshop.

Logan778
Logan778 Member Posts: 2 New User
This has started happening recently when I'm just drawing, not even painting in photoshop. I'll paint drawing on screen with my stylus then suddenly the brush tool stops putting down strokes. I can select other tools, open different panels, leave this window and open something up in chrome. My stylus is charged and this happens only after 30 min-hour? I tried putting it back in my computer to charge but that doesn't work. Sometimes I've had to close photoshop entirely for the program to register my strokes. Sometimes had to straight up restart my computer. Do I need a new stylus maybe? I'm okay with replacing it, but I just got this computer back in November 2020 and hardly have used it. Any help would be great!

Answers

  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    I'd look at Photoshop for an issue before going to hardware. Does the issue happen with any other application?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Logan778
    Logan778 Member Posts: 2 New User
    billsey said:
    I'd look at Photoshop for an issue before going to hardware. Does the issue happen with any other application?
    I haven't tried it with any other program yet. I'm going to play around with Photoshop and maybe others, but I'm still out of sorts as to why it happens. 
  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    We need to pin it down to the app or the stylus. Try it in another application to see if it can happen there.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.