Blue Screen UsbHub3.sys DRIVER_POWER_STATE_FAILURE (9f) on brand new Acer Nitro 5 AN515-54 NH

Pawel82
Pawel82 Member Posts: 5

Tinkerer

Hi,

A few days ago i bought brand new Acer Nitro 5 AN515-54 NH. I installed the latest Windows 10 Pro, then all the drivers from Acer website, the newest bios and latest Nvidia drivers from nvidia website. I also installed the latest 3D Mark, relal temp, and occt to check component temperatures under stress. I turned on the 3d mark a couple of times, (occt only for temp monitoring) all right and great results, not hight temperatures, but after that, (3D Mark closed) on iddle, leaving the laptop turned on for an hour, I saw a login screen. I guessed a reset took place, and found data for the blue screen. What is the cause?

I seems to be: DRIVER_POWER_STATE_FAILURE (9f) related to UsbHub3.sys

Memory dump:

https://1drv.ms/u/s!AgoDJjna9sBfgZJOoua2svV9rVGuaQ?e=U3r5SB

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>>I installed the latest Windows 10 Pro>>>

    Did install in BIOS SATA mode AHCI instead of intel rst? Jack E/NJ

    Jack E/NJ