Ghost touch in my Spin SP315-51

simonkwan
simonkwan Member Posts: 2 New User
Hi all,
I have experienced my good ol' 4 yo Spin315-51 ghost touch on the left side of the screen.
I have tried to open up my Spin and gave it a decent dust cleaning and still ghost touching.
Checking the windows drivers properties and all installed well, also checking the BIOS if there is any setting to solve the problem. But I didn't found any related setting in BIOS.
The problem occured when I was in Windows 10 1903 and now I have updated to 2004 and the problem still exist.

I really think this is the hardware issue (faulty cable) and I cannot go to local Acer service center, since I bought the unit abroad.

Answers

  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @simonkwan
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    BIOS default: power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​
    Click on 'Yes' if the comment answers your question!
  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    Also could be the start of a bulging battery on that side causing the touchpad to record events that aren't there.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.