Acer Extensa 5630EZ Won't Power on via Battery

irishdave
irishdave Member Posts: 1 New User

My acer Extensa 5630EZ won't power on by battery, windows says Battery not detected. Battery is also a replacement.

 

 

When I plug in the mains power to power on laptop it comes on, when i disconnect the mains, battery takes over as the main power source. Windows still says No Battery Detected.

 

 

When I try to turn on the laptop by battery power source, The Battery LED blinks orange.

 

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    From where did you get the battery?  Do you have an Acer part number for it?

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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