boot issue in AO1-431

Hello everyone got this laptop from my granddaughter told her I tried to fix it I'm running into a problem that I don't understand I was wondering if anybody can help me I can take it apart and put it back together again welding in pieces that need to be sorted in but the software has me befuddled it is a Part Number

NX.SHGAA.001

Product Model

AO1-431

Product Brand

ACR

Product Desc

AO1-431-C8G8-US W10HENAML64R1S13/N3050/BT/2G/32GB MMC/3L4.85/14.0

And I tried to reload Windows 10 on it and I got this message

File:\BOOT\BCD

Status:0xc0000098

Info: The Boot Configuration Data file doesn't contain valid

information for an operating system

What can I do to work around that?

I thank you all very much for your time and help

Edited the content to hide pesonal information

Accepted answers

All comments

JERRYBILES

has no one had
any ideas of what to do?

Leostat

When you say reload do you mean a fresh install, just booting it, or a restore /refresh from inside windosws? And do you know if it was running Windows 10 Home or windows 10 s?

The error is a corrupt windows install so all thats needed is a re-install

JERRYBILES

It would not install windows I make a new install to run no good: The Boot Configuration Data file doesn't contain valid

information for an operating system

Leostat

How did you make the install media / where from?

JERRYBILES

FROM WINDOWS MEDIA ON A USB

Leostat

The media creation tool is that

? And does it let you boot from the USB or does it straight away drop you into that error?

Im wondering if its because the laptop could be in windows 10s mode not windows 10 mode, do you know what mode it was in before?, or for whatever reason the bootloader isnt being written properly which could need a full wipe / secure boot reset

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