My monitor randomly goes black for a couple of seconds before coming back on XZ342CKP

Corvo47

I have a Nitro XZ342CKP monitor, I tried to download the drivers off of the acer website, but the site crashes when I try to download it. What other solutions are there?

Tachi13

Hi @Corvo47

Monitors doesn't required monitor drivers to run on a computer, but a graphic driver (Nvidea or Radeon) is a factor. What cable are you using? Is it the cable that came with the monitor or you're using a different cable, in that case, did you try changing the cable or use a different one of the same type, try connecting the monitor with the Video card output slot and not from the mobo. Please share an update.

Please click on "Yes" if I answered your question.

Corvo47

@Tachi13
The video driver is already up to date and I have my monitor plugged into the card itself using the display port cable given with the monitor. The issue doesn't happen all that often, so it'd take a while to see if any sort of solution works. I'll have to see by tomorrow. Thank you.

christy1

Corvo47
Try to remove the cables. >>> press and hold the power button for 30 secs and then press connect the power code and dp cable. restart the computer. 
check the resolution and refresh rate of the monitor by the way?

Setting > System > Display > Advanced Display Settings > Display Adapter Properties. Then click the “Monitor” tab.

Easwar

Hi Corvo47,

Check the cable is properly connected or loose in contact.