warranty

willielewis1
willielewis1 Member Posts: 1 New User
How do I receive my shipping label to send in my chromebook for repair

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    It should be via email once you get the case ID (assuming it is the same world wide Im UK based), so i got a email from do_not_reply@acer-euro.com with the label attached and case number :). It had all the details for shipping in the email
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 703 Moderator
    edited February 2021
    Hi @willielewis1,

    Thank you for joining Acer community. unfortunately, the Acer Community is not a direct portal to Customer service, the Acer Forum Discussions were designed as a peer to peer support community where Acer users help other Acer users. Many Acer employees (Moderators), read the various topics posted here and you will notice that some Acer employees interact with members when appropriate, primarily we want the community to be a place where members can exchange their own advice and ideas.

     

    Only your local support services can help you with this, the community is not an escalation channel, unfortunately.

    https://www.acer.com/ac/en/US/content/service-contact

    Note:  This thread will be now closed.

     

    Sorry for any inconveniences this has caused you,


    Regards,

    Acer-Samuel

This discussion has been closed.