How to solve my keyboard problem? OR How to buy new keyboard of my laptop A315-21-2109?

Msahmed2
Msahmed2 Member Posts: 1 New User
My laptop model no A315-21-2109 has keyboard problem so i would like to buy new keyboard of this model type please suggest where I can buy? OR How to solve my keyboard problem when I search one function automatically select only that last one

Answers

  • Jack22
    Jack22 ACE Posts: 4,073 Pathfinder
    @Msahmed2
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    If the above step dont fix the issue than you need to connect an external keyboard and try the below steps

    BIOS default: power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​.
    Also uninstall the keyboard driver from the device manger and restart after you uninstall the driver as shown in given picture below




    Click on 'Yes' if the comment answers your question!
  • Jack22
    Jack22 ACE Posts: 4,073 Pathfinder
    @Msahmed2
    In order to buy you can call the Acer store , the phone number is given on the below link and you can order online.
    Check the exact part number of the keyboard using the model number of the unit which is at the back of the laptop
    https://store.acer.com/en-us/?internal_source=us.acer.com&internal_medium=referral&internal_campaign=Ongoing&internal_content=Nav

    Click on 'Yes' if the comment answers your question!