Driver download site unreachable Aspire 3,

JohnWoodley
JohnWoodley Member Posts: 3 New User
edited February 2021 in Aspire Laptops
I have had to reinstall windows on my Aspire 3, but am not able to download missing drivers due to receiving the message that the Acer download site is unreachable ?

This site can’t be reached

Check if there is a typo in global-download.acer.com.

DNS_PROBE_FINISHED_NXDOMAIN


Any ideas ?
Thanks

Answers

  • Jack22
    Jack22 ACE Posts: 4,164 Pathfinder
    @JohnWoodley
    You can also go to device manager and uninstall the driver which you trying to update and restart the unit, it will bring up the latest driver.
    Click on 'Yes' if the comment answers your question!
  • JohnWoodley
    JohnWoodley Member Posts: 3 New User
    Thanks for reply. Have tried doing that, but drivers are not found for the Network Controller or the PCI simple Comms controller :(

    I do not have any wifi
  • lebull
    lebull Member Posts: 15 Troubleshooter
    I ran into this issue a few days ago.  There is a country code on the route of the webpage (for some blasted reason) and the links to the drivers did not work from that country code.  Try setting it to US.

    For instance, this is the working link I have saved for my laptop.
    https://www.acer.com/ac/en/US/content/support-product/7972?b=1

  • JohnWoodley
    JohnWoodley Member Posts: 3 New User
    Hia...many thanks for the reply. I tried as you suggested, but it still comes back with same error :(
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