The mounting point on my XF240H no longer reaches maximum or minimum height

Dandrew
Dandrew Member Posts: 1 New User
A couple of weeks ago I noticed that the mounting point on my XF240H monitor stand does not reach as high as it previously did. I can see the rail on which it slides, and it seems to be stuck between 1/2 and 3/4 of the way up. From the manual and friends who have the same monitor I have seen that it is able to reach the top of this slider. Is this a defect in the product (which I have owned for a year now) or is there some way for me to fix this? 

Best Answer

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Answer ✓
    Likely there's some crud in there blocking further movement. See if you can clean it out...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Answer ✓
    Likely there's some crud in there blocking further movement. See if you can clean it out...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.