Acer Nitro 5 (AN515-53-5460) battery not charging

SimasK
SimasK Member Posts: 2 New User
edited February 2021 in Nitro Gaming
Hi,
My laptops battery not charging. I have tried to reset battery, but that's not helped.
I have noticed that when I turn on the computer after a reset, the battery charges, but as soon as the computer starts up, computer beeps and charging stops, blue charging light stops lighting.

I read all the questions in this forum about batteries but found no solution. 

I have updated laptop with ssd m2 and ram (I am sure, that their are compactible with laptop)
But the problems started much later.
BIOS is latest version 1.28

Answers

  • Jack22
    Jack22 ACE Posts: 4,167 Pathfinder
    @SimasK
    Try to uninstall the battery drivers from device manager and restart the unit and check
    Click on 'Yes' if the comment answers your question!
  • SimasK
    SimasK Member Posts: 2 New User
    Of course i tried to reinstall the drivers. I have tried everything what I found on forum.
  • Jack22
    Jack22 ACE Posts: 4,167 Pathfinder
    @SimasK

    BIOS default: power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart​
    Click on 'Yes' if the comment answers your question!
  • SPM
    SPM Member Posts: 5

    Tinkerer

    Hello, try if my solution can help you. I have same issue before. my final solution is to disable Microsoft ACPI-compliant Control Method Battery by right clicking this tool in Device Manager. The battery icon disappeared from the taskbar. I shutdown my laptop, unplug the AC power, let it sit for one hour. Afterwards, I pressed Power button to start the laptop without AC power, the laptop can then run on battery without ACPI interruption. I drained up the whole battery till the laptop shutdown automatically. Right at this time, I plugged in AC power, turned on the laptop, immediately enabled Microsoft ACPI-compliant Control Method Battery by right clicking this tool in Device Manager. The battery icon appeared on the taskbar now, and indicated it was being charged from 3%. This problem can finally be resolved. 
  • Coqui13
    Coqui13 ACE Posts: 2,215 Pathfinder
    edited March 2021
    if you already tried "everything" SimasK, then its time for you to contact Acer support: https://www.acer.com/ac/da/DK/content/service-contact

    ☑ No trabajo para Acer, soy voluntario.
    ☑ Para cerrar el tema, marque " aceptar como solución" la respuesta correcta que le fue de utilidad.
    ☑ Lo siento pero no se responde a preguntas de manera privada, debe abrir un nuevo tema en el lugar indicado del foro para que pueda recibir ayuda.

    ★★ ACE Pathfinder 2015-2019 ★★