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Hi,
Good Day!
This is Yna, thank you for giving me the chance to assist you earlier,
since I aperformedm no longer receiving a message from your I will just send
a steps on how your Windows to work perfectly. I know how valuable your time
is and we greatly want to assist you all throughout. Please see details below
on what has been and next steps to be
done:
Steps Completed:
- Run Windows Troubleshooter
- Done with Renew IP and flush DNS
Next Steps:
·
Unhide
and rename SSID
With this, we’re mildly stranding in the
strange area. For some reason, users weren’t able to connect to networks with
unusual names, meaning that you might reconsider renaming them to something
less bloated.
So, make sure to use only standard
alphanumerical symbols, without emoticons and Unicode characters in the SSID
name, and try again.
Even though other devices locate it clearly,
with the laptop as an only exception, give it a try.
Furthermore, sometimes the hidden SSID that
needs to be manually inserted while connecting can also be an issue. Make it
visible temporarily and try again.
That resolved the issue for some users and they
were able to connect without difficulties.
5. Use 2.4 GHz instead of 5
GHz band on dual-band routers
- Press Windows
+ S, type Control, and
open Control Panel.
- From the Category view,
open Network and Internet.
- Open Network
and Sharing Center.
- Select Change
adapter settings from the left pane.
- Right-click
on your Wireless adapter (connection) and open Properties.
- Click on
the Configure button.
- Select the Advanced tab.
- In the left
pane, scroll to WZC IBSS Number Channel.
- From the
right drop-down menu, choose channels 1, 6, or 11.
- Confirm
changes.
The story of two bands is rather simple. The 5
GHz band is much better in almost every regard. It’s faster, it’s less
crowded since most other non-Wi-Fi devices use 2.4 GHz, it’s more stable.
However, there are two things that are better
with 2.4 GHz. Firstly, its signal goes further and easier brakes trough
walls. Second, it supports older devices with older wireless standards.
So, if all devices in your household (handheld
and smart devices or PCs) are connected on 5 GHz and working well, make sure
to try to connect to 2.4 GHz band with your laptop.
Also, if you have adequate software, make sure
to choose channels 1, 6, or 11. They don’t overlap with each other. You can
do it also in the Advanced adapter’s settings.
Eager
to find the best bandwidth monitors for Windows 10? Here’s a list with our
top picks.
6. Change adapter Power
Settings
- Right-click
on the Battery icon in
the notification area, and open Power Options.
- By the preferred
power plan (Balanced, in my case), click on Change
plan settings.
- Click on Change
advanced power settings.
- Expand Wireless
Adapter Settings and then Power
Saving Mode.
- Set Power
Saving Mode both on battery and while
plugged into a wall socket to Maximum
Performance.
- Confirm
changes and close the window.
If you need additional assistance, please do not hesitate
to create a new ticket by visiting https://support.microsoft.com/en-us/contactus/.
Can someone just step on from here for me and can we just start from the beginning as I have no idea what the above means and I am working on 4 hours of sleep. Please, please help me in easy bitesize steps. I need this working as its has all my work stuff on it. I'm happy to offer my email address/ phone number if you want to get hold of me.
Thanks for your time,
Nicky x
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