ACER PREDATOR HELOS 300 PH315-53, HEATING ISSUE

Dheeraj25
Dheeraj25 Member Posts: 8 New User
edited February 2021 in Predator Laptops
Hello, I bought my predator helios 300 model PH315-53, it been only two weeks since I bought this laptop, while I am playing GTA V or PUBG and other games the CPU temperatures are hitting 96 degrees. the least temperature I am seeing while playing games is 90  degrees and even sometimes while using it for general things like chrome while watching movies, etc the  CPU temperatures are hitting 80degrees and while gaming the keyboard is getting too hot. so I am worried that it's not even one year and I am having heating issues I tried with max speed fans with GPU overclock FAST and yet facing the same issues and my bios are up to date. so kindly tell me what to do.

Answers

  • NGZEUS
    NGZEUS Member Posts: 300 Mr. Fixit WiFi Icon
    the only way is to  repaste the cpu and gpu and cleaning the vents 
    did you ever repaste cpu and gpu?
    IF YOU THINK I HAVE ANSWER YOUR QUESTION PLEASE CLICK YES :)

  • Dheeraj25
    Dheeraj25 Member Posts: 8 New User
    No, I haven't done that  but why its just 2weeks since I own this laptop 
  • busu3
    busu3 Member Posts: 552 Seasoned Specialist WiFi Icon
    Give it to acer for a repaste. What is your chip generation?(sorry i dont remember which model has what cpu)
  • Dheeraj25
    Dheeraj25 Member Posts: 8 New User
    its I5, 10300H Nvidia RTX 2060 graphics 16GB ram DDR4
  • invador0007
    invador0007 Member Posts: 134 Skilled Fixer WiFi Icon
    Dheeraj buy your own thermal paste like thermal grizzly or whatever you find best and take it to service center for re-paste as stock compound is not good and they won't use good thermal paste, of course you don't want your warranty void within a month by doing re-paste on your own.
    Tip - ask them to use your given thermal paste in front you if possible.(as once with my friend's laptop  they use their regular paste even when he asked them to use his given thermal paste)
  • Dheeraj25
    Dheeraj25 Member Posts: 8 New User
    I will try to do that thank you invador0007 but why do a new laptop in need of thermal paste when it's not even used roughfly month