Aspire 3 A315-54-38S1 Not turning on

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rand_gurl
rand_gurl Member Posts: 2 New User
Hi everyone!
So a 2 days ago my laptop was working just fine but when I tried opening it in the evening, it started to act up. At first, the screen froze and then I pressed the power button to restart it. When I pressed the power button again to turn it on, this time the blue light turned on but the screen remained black. I kept on pressing the power button and then eventually located the battery pinhole and pressed that as well. After a few tries, it worked, the laptop turned on and everything was fine. After I finished using it at night, I shut it down using the window's menu. Now, the next day when I tried opening it, the same issue persisted. This time nothing is working, even the battery reset pinhole. I am at wits end and I do not know what to do. The blue light turns on when I press the power button, so does the charging light, but the screen is not turning on for some reason. Please help!

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
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    Hi rand_gurl
    Remove the charging cable. turn off the unit fully. check if there is no light on the unit. put a pin inside the pin hole and hold it for 30sec. connect the charger. turn on the unit and keep tapping the f2. check if your unit goes to bios screen. 

    Image result for bios screen
    Accept if its Helpful.   B)
  • rand_gurl
    rand_gurl Member Posts: 2 New User
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    christy1 said:
    Hi rand_gurl
    Remove the charging cable. turn off the unit fully. check if there is no light on the unit. put a pin inside the pin hole and hold it for 30sec. connect the charger. turn on the unit and keep tapping the f2. check if your unit goes to bios screen. 

    Image result for bios screen
    Hi, I tried it and still no success. The screen remains black
  • Puraw
    Puraw ACE, Member Posts: 8,867 Trailblazer
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    I had the same problem but got a message "No Bootable device". Ended up turning my a515-54G laptop over to Acer Services who reformatted my HDD (I don't have a SSD) and re-loaded all drivers and Windows10 20H1 free of charge (still under warranty). Tip if you have sensitive data stored on your drive(s), buy a cheap HDD USB external case ($15), remove the HDD from your laptop and mount it in the case to reformat it on a different computer, then put the HDD back in your laptop for Acer Services to fix.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
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    rand_gurl
    Try a external display. if still its not booting and shows a black screen then its a hard ware issue. is the unit under warranty? 
    Accept if its Helpful.   B)