Nitro 5 AN517-52 Keyboard Sensitivity Issue

shanice96naomi
shanice96naomi Member Posts: 1 New User
I'm having an issue with keyboard sensitivity on this device. Unless I type hard and directly on the center of each key, it will not register. If I type on the edge of any key it will not register at all. This makes typing even a message this long incredibly frustrating. It's a shame because the device overall is outstanding. Is there anything I can try before sending it off for repair? Has anyone else experienced this issue?

Answers

  • Jack22
    Jack22 ACE Posts: 4,400 Pathfinder
    @shanice96naomi
    It should not be too hard to press any of the keys on the keyboard.
    So try to uninstall the driver once for keyboard and restart the unit and check still if you have the issue please contact Acer support, because it might be a hardware issue.
    To contact Acer support check the link below
    https://www.acer.com/ac/en/US/content/support

    Click on 'Yes' if the comment answers your question!